Refund & Return policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund/store credit /an exchange/a full refund or store credit/for a full refund or an exchange/for store credit or an exchange/for a full refund, store credit, or an exchange only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 15 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@redalmas.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase/and the return form provided/and other, and mail your return the following address:

RedAlmasTM

154-adarsh nagar jaipur (raj),

Please note, you will be responsible for all return shipping charges.

We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us. If you use the prepaid shipping label, will be deducted from your return to cover shipping charges.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return/exchange/return or exchange. Please allow at least 7 days to process returns days from the receipt of your item to process your return/exchange/return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:
For defective or damaged products, please contact us at the customer service
number below to arrange a refund or exchange.

Please Note

Sale items are FINAL SALE and cannot be returned.
Customized items can not be return as they made on order.
All the funds provide for domestic orders only international orders can not be retuned or refund.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: customer service phone number customer service email